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Data Protection Regulation

Data Protection Regulation

The protection of your personal data is especially important to us. We therefore process your data exclusively on the basis of statutory regulations (GDPR, 2003 Telecommunications Act, TKG). With this data protection information we are informing you about the most important aspects of data processing in the framework of our website. With the use of this website, you agree to the following regulations of our Data Protection Declaration.

Person in charge

This Data Protection Declaration only applies to this website. If you are transferred via links on our website to other websites, inform yourself directly on the forwarded website about the relevant handling of your data.  Your personal data (e.g. form of address, name, address, email address, telephone number and credit card number) are only processed by us in accordance with the regulations of Austrian Data Protection law. The regulations below will inform you about the nature, scope and purpose of collecting, processing and using personal data.

The use of this website is generally possible without indication of any personal data. Where personal data is collected on our website (e.g. name, address or email addresses), this always occurs as much as possible on a voluntary basis. This data will not be passed on to third parties without your express permission.

Use of your personal data:

  • For the purpose of contract fulfilment and contract management
  • In order to provide and improve our service and support
  • In order, in accordance with your request, to contact you
  • In order to individualise the service and make the contents you select available to you
  • For data analysis
  • For internal audits
  • For new product development
  • For determining trends in usage
  • For determining the effectiveness of our marketing operations

We wish to point out that data transmission on the internet (e.g. when communicating by email or via unencrypted websites) can have gaps in security. Complete protection of data against access by third parties is not possible.

Rights of the data subject

According to EU GDPR you as the data subject have extensive rights. These rights are particularly meant to provide you with more transparency in connection with your data. Your rights as a data subject are the right to information about the personal data relating to you, to correction, deletion, restriction of processing, objection to processing (direct marketing) as well as to data portability (only with a contract relationship or with consent) and revocation of consent at any time.

Data subjects may exercise all their rights by sending an email to datenschutz@bodensee-vorarlberg.com or by personal contact (e.g. by telephone or on site) or by letter sent by post.

In addition, you have at any time the right, in regard to processing of your personal data, to submit a complaint to the Data Protection Authority. The contact data of the Austrian Data Protection Authority are:

Österreichische Datenschutzbehörde
Barichgasse 40-42     
1030 Vienna / Austria  
Telephone: +43 1 521 52-0    
Email: dsb@dsb.gv.at

Deletion of data

The personal data of the data subject in question will be deleted or blocked as soon as the purpose of storage no longer applies. Blocking or deletion of data also occurs when a storage deadline expires or you explicitly wish the deletion or blocking.

If the data are not deleted because they are required for other purposes, including legally admissible ones, their processing is restricted. That is, the data is blocked and not processed for other purposes. This applies, for instance, to data that must be kept for commercial or tax law reasons.

Retention is regulated by statutory specifications in Austria.

According to the statutory specifications in Austria, the retention period is seven years according to § 212, paragraph 1 of the Commercial Code (UGB) (ledgers, inventories, opening balance sheets, annual accounts as well as management reports, etc.) and according to § 132, paragraph 1 of the Federal Tax Code (BAO) (accounting documents, vouchers, invoices, accounts, vouchers, business records, listing of income and expenses, etc.) for 22 years in connection with real estate property and for 10 years for documents in connection with electronically performed services, telecommunications, radio and TV services performed for non-entrepreneurs in EU Member States and for which the Mini-One-Stop-Shop is utilised (MOSS).

Email contact and enquiries 

When contacting us (for instance via the contact form or by email), the following information of the user will be saved for the purpose of processing the enquiry as well as in case subsequent questions arise: Form of address, first name and last name, as well as email address, telephone number, street, postal code, country as well as data relating to the enquiry (e.g. number of persons, period of stay, type of lodgings, etc.).

The personal data collected in this way are stored by the operator for 36 months after completion of processing of the enquiry and then deleted. The personal data disclosed by the user are only processed and used insofar as they are required for processing of the enquiry and/or performing the requested service.

In the course of this data processing the following subcontractors (contract data processors) are involved:

  • webtourismus.at GmbH, Schwefel 91, 6850 Dornbirn

The data processing is required under Article 6, paragraph 1, letter d) GDPR for contract fulfilment or to conduct pre-contract measures.

 

Contacting a partner company


gast.guide gives users the option to complete a form to send a request to a partner company. We will forward the data you provide (name, company, email address, text of the request) to the respectively selected company.

 

Transmission to third countries

To the extent that we process data in a third country (i.e. outside of the European Union (EU) or the European Economic Area (EEA)) or if this occurs in connection with availing of third-party services or disclosure or transmission of data to third parties, then this only occurs if it is done to fulfil our (pre)contractual obligations, on the basis of your consent, on the basis of legal obligations or on the basis of our legitimate interests.  With reservation for statutory or contractual permissions, we process the data or have it processed in a third country only when the special conditions of article 44 ff GDPR obtain. That is, the processing occurs for instance on the basis of special guarantees such as the officially recognised determination of a data protection level equivalent to that of the EU (e.g. for the USA by the “Privacy Shield”) or compliance with officially recognised special contractual obligations (so-called “standard contract clauses”).

Links

We check links leaving our website very carefully for their wording. Nonetheless, we do not assume any responsibility or liability for contents on website which are linked from this website or from another website.

 

Master data

Without your explicit consent or without a statutory basis your personal data will not be passed on to third parties not involved in contract fulfilment. After complete contract completion your data will be blocked for any further use. After the end of the tax-law and commercial law regulations, such data will be deleted, unless you have explicitly consented to its further use.

If required for the establishment, the substantive design or modification of the contract relationship (master data), your personal are used exclusively for processing of the contract.

Information about cookies

Three categories of cookies can be distinguished:

  • absolutely necessary cookies to ensure basic functions of the website
  • functional cookies in order to ensure the performance of the website
  • targeted cookies in order to enhance the user experience.

Websites to some extent use so-called cookies. Cookies do not do any damage to your computer and do not contain viruses. Cookies serve to make our programme more user friendly, efficient and safer. Cookies are small text files deposited on your computer which your browser stores.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted at the end of your visit. Other cookies remain on your end device until you delete them. These cookies make it possible for us to recognise your browser on your next visit.

You can configure your browser to inform you when cookies are placed and to only allow cookies on a case-by-case basis, to deny acceptance of cookies for particular cases or in general as well as to activate automatic deletion of cookies when closing the browser. In case cookies are deactivated, the functionality of that website may be restricted.

Function restrictions without cookies

If you do not generally allow the use of cookies, certain functions and pages will not function as expected.

Web analysis with Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses targeted cookies. More information on how Google analytics handles user data can be found in Google’s data protection declaration: https://support.google.com/analytics/answer/6004245?hl=en

You can prevent the collection of the data generated by the cookie relating to your use of the website as well as the processing of such data by Google by downloading and installing the browser plugin available from the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB

Alternatively, you can prevent Google Analytics from collecting your data by clicking on the following link (you can see more precise instructions under https://developers.google.com/analytics/devguides/collection/gajs/#disable). An opt-out cookie is set that prevents the collection of your data during future visits to this website.

This website uses Google Analytics with the extension “anonymizeIP()” so that IP addresses are only processed in abbreviated form in order to eliminate any direct connection to a person.

Server log files

The provider of the site automatically collects and saves information in so-called server log files that your browser automatically transmits to us. They are:

  • Browser type and browser version
  • Operating system in use
  • Referrer URL
  • Host name of the accessing computers
  • Time of the server query
  • IP address

This data cannot be assigned to specific persons. No merging of this data with other data sources is undertaken. We reserve the right to check this data retroactively if we become aware of any concrete indications for suspecting any illegal use.

Social plugin via Facebook

We use social plugins from facebook.com, operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The plugins are on the Facebook logo or on the addition “Facebook Social Plugin.” A survey of Facebook’s plugins and their appearance can be found at: https://developers.facebook.com/docs/plugins.

In order to enhance the protection of your data when visiting our website, the plugins are integrated into the website by means of a so-called “2-click solution.” This integration ensures that, when calling up a page in our website that contains such plugins, no connection is made with Facebook’s servers. Only when you activate the plugins and in that way give your consent to transmission of data, does your browser establish a direct connection to Facebook’s servers. The contents of the particular plugin are then transmitted directly from the relevant provider to your browser and integrated into the website. By integration of the plugins, the providers are given the information that your browser has called up the corresponding page of our website even if you do not have any profile on record with the corresponding provider and are not logged in at the moment. This information (including your IP address) is transmitted directly from your browser to a server of that particular provider in the US and saved there.

If you are logged in to the social network, the providers can directly assign the visit to our website to your profile at Facebook. If you interact with the plugins, for instance by activating “Like” or “+1”, then the corresponding information is likewise transmitted directly to a server of the provider and saved there.  The information is additionally published in the social network and shown there to your contacts.

The scope and purpose of data collection and further processing and use of the data by providers as well as your rights and configuration options in this regard to protect your private sphere can be found under the provider’s data protection notices. Data protection notices of Facebook:  http://www.facebook.com/policy.php

If you do not want Facebook attributing the data collected via our website directly to your profile in the service in question, you must first log off from the corresponding service before activating the plugins.

Social plugins of YouTube

We use social plugins from the YouTube site operated by Google. Operator of this site is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit our website provided with a YouTube plugin, then a connection is made to YouTube’s servers. In doing so, the YouTube server is informed that you have visited our website.

If you are logged in to your YouTube account, you are making it possible for YouTube to assign your visit to our website to your user account. You can prevent this by logging out of your YouTube account.

Further information on dealing with user data can be found in YouTube’s data protection declaration at https://policies.google.com/privacy?hl=en-GB&gl=de  

 

SSL encryption

For reasons of security and to protect the transmission of confidential information, such as enquiries you send to us as site operator, this website uses SSL encryption. You can recognise an encrypted connection by the fact that the address line of the browser switched from “http://” to “https://” and from the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

In case of questions, please contact the following email address: datenschutz@bodensee-vorarlberg.com